Frequently Asked Questions

One form: email address, password, country and a tick confirming your age. It takes under a minute, no document is asked for at sign-up, and no card or bank detail is asked for at any point.

Verification is handled by the operator and requested when their process calls for it. If documents are needed, the request appears in your account with the exact list.

What a no-KYC casino asks for, field by field

The account currency is chosen at sign-up and every balance, bet and bonus figure is displayed in it. Changing it later is a support request, because open bonuses and pending transactions are tied to it.

One account per person. Duplicate accounts are detected by the operator and can be closed, along with any bonus attached to them.

From the settings page in your account. Withdraw any remaining balance first, since closing an account with funds in it turns a one-click action into a support request.

Choose a coin and a network, copy the address generated for you, and send the exact amount shown. Your balance updates once the network reaches the required number of confirmations.

Yes, and it is set per network rather than per coin, because fees differ enormously between networks. The minimum for each network is listed on the crypto deposits page.

It is waiting for confirmations. The counter on the deposit screen shows how many have arrived and how many are required. Network congestion is the usual reason for a slow count.

The transfer will not be matched automatically. Keep the transaction hash and open a support request — whether it can be recovered depends on the networks involved.

The amount displayed is the amount required. The only additional cost is the network fee your own wallet pays to broadcast the transfer.

Request a withdrawal from your account, choose the coin, network and destination address, and confirm with your second factor. The request is then reviewed by the operator before it is paid.

Two stages: review by the operator, then the on-chain transfer. Once it is sent you get a transaction hash you can follow on a block explorer.

Because a password alone is not enough to protect a payout instruction. The second factor is what stops a stolen password from becoming a stolen balance.

Limits are set by the operator and can vary with your VIP tier. The limits that apply to you are shown on the withdrawal screen before you submit.

In your transaction history. Each request shows its current state, and once it is paid, the transaction hash is attached to it.

Offers you qualify for are listed on the deposit screen before you confirm. Selecting one attaches it to that deposit, with the wagering shown next to it.

It is the total amount that has to be wagered before bonus funds convert into withdrawable cash. It is expressed as a multiplier of the bonus, the deposit, or both — the offer says which.

Each category contributes at its own rate. Slots usually contribute 100%, live tables far less. The rate per category is published on the offer itself.

Yes, and it is part of the offer. Betting above it while a bonus is active can void the bonus, so the cap is displayed wherever bonus funds can be staked.

Any bonus balance not cleared inside the validity window is removed. The remaining requirement and the countdown are both shown in your account while the bonus is live.

Independent studios. Each title is served by its own provider and runs on the operator platform, not on this site — we display it, we do not host the outcome.

No. There is no free-play mode: every title on the site runs on real money, so the catalogue opens once your account has been funded. The RTP, the volatility and the maximum win are published on each game page, which is what you compare before you stake.

Return to player: the share of all wagers a game is designed to pay back over a very large number of rounds. It describes the game, never a session, and it says nothing about what happens in the next hour.

Results are produced by the provider’s certified engine, not by this site. Provably fair titles publish a seed you can verify yourself, and each round carries a reference you can quote to support.

Yes. The site and the game frame are built mobile first, and titles run in portrait or landscape depending on how the provider ships them.

In the security section of your account. Do it before your first deposit rather than before your first withdrawal.

Long and unique to this site. A password reused from another service is only as strong as the weakest place you have used it.

Sessions expire after a period of inactivity and can be ended from any device in your security settings. Ending them everywhere is the fastest response to a device you no longer control.

Support never asks for your password, your two-factor codes or your wallet recovery phrase. Any message that does is not from support, regardless of the address it appears to come from.

What the account needs to function and what the operator is required to keep. The privacy policy sets out the categories, the purposes and the retention periods.